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--- hosting_craft [2014-05-07 09:34] – [Session 4: The conversations] maja
+++ hosting_craft [2014-06-18 09:42] – maja
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 Next time (April 2014): 'Harvesting': note taking and summarising, with a side note on listening and public speaking.
-==== Listening and summarising ====
+==== Session 5: Listening and summarising ====
 While the participants are 'conversing' one of the most important roles of the host is to listen and summarise conversations, find overarching patterns and distill the essence of the discussions.
@@ Line 495: / Line 495: @@
+==== Session 6: Graphic harvesting ====
+Many thanks to Nik Payne… many notes below are from his course
+=== What is graphic harvesting/visual recording/visual facilitation? ===
+  * Not just about pretty pictures! It is much more about listening, digesting, synthesizing, organising, visualising and summarising conversations. So don’t worry if you feel that you can’t draw. Listening, distilling and spatial awareness are much more important to begin with.
+  * When the budget is tight, the facilitator can be the graphic harvester as well, but if  possible it’s better to have a facilitator focusing on hosting and the recorder on harvesting. The relationship between the host and the recorder is a very important one to cultivate - you’re there to support each other…
+== Why do it? ==
+  * It helps to keep your and other participants’ attention on the subject, to see patterns and key insights from the forest of words and discussions. It isn’t just about the result itself, but about the participants seeing the whole grow throughout the session: they can SEE the process evolve and remember more and make sense of what is happening.
+  * Engaging multiple senses - not just audio and text, but also visuals (engaging other senses is another story). Our brain can process much more information when multiple senses are involved - illuminated manuscripts, graphic novels…
+== What do you need for graphic harvesting? ==
+  * People and conversations
+  * Room with one or more big flat surfaces (walls, windows) and enough space to move (step back to see the big picture)
+  * Paper (or blackboards / whiteboards)
+  * Pens/Markers/Chalk
+  * Masking tape (or other tape that is strong enough, but won’t damage the walls)
+  * Knife (to cut the paper)
+  * (big) sticky address labels (for covering up mistakes)
+  * pastels to create blocks of colour
+=== What is the process of graphic harvesting? ===
+== Preparation ==
+Questions to ask:
+  * What is the need
+  * Who are the people
+  * What is the purpose
+  * What is the outcome desired
+  * What is the process (and hosting)
+What is the desired format (images, video, graphics, quotes…)
+  * depends on purpose and outcome
+  * depends on who it is intended for:
+    * individual - notes
+    * collective - graphic
+    * others who were not a part of the process - graphic for others
+To prepare yourself:
+  * what do I know about the context and the subject? What I don’t know, can I find out?
+  * What is the nature of the discussion, is there a structure?
+  * What are the sought outcomes, how can I make sure to capture and visualise them?
+  * Be aware that in the moment things might go differently, so be prepared to improvise
+== Capture ==
+Important to remember that it doesn’t matter what you (the harvester) think. See yourself as a surface (e.g. surface of a lake) - when your mind is still, you can reflect things as they are, when it’s disturbed/wavy, you deform things, or make them murky… Be aware of your own lenses and try to keep them as clear as possible. You are there to support, not to give opinions: capture what is important to them, not to you. So first thing to do is BREATHE! It helps with staying calm and focused (and alive). The second thing is to LISTEN. Not just to what is said, but how it is said. The third thing is to THINK on your feet - just for a brief moment to help you DISTILL what is said. Put the pen on paper asap. TIME is of the essence…
+The first task is to gather data. Find flow and meaning in the words…
+The second (and most important task) is to distill and process data (what is the essence that can inform the outcome):
+  * Highlight meaning and recurring insight - what is this conversation really about? find keywords (even if they are not said), patterns, name them… Capture things that made the room react, things that they repeat..
+  * Relationships and connections (e.g. network maps, clusters, mind maps…)
+  * Capacities, resources and methods (that can help the group achieve the outcomes)
+  * Actions (things people mention in passing that already points to 'next steps')
+The final task is to create imagery (if there is time).
+== Feedback/summary ==
+  * Feeding back and feeding forward: using harvesting to make meaning of what happened and to inform the group towards next steps
+  * Try to get the opportunity to explain what you have done and to ask for feedback (what have I missed?)
+=== Harvesting tools ===
+  * Letters (speed vs legibility): if things are going fast, write things up as you can, don’t worry about graphics
+  * Spacing and structuring of space (frame, flow - e.g. inside->outside, left, right, up, down…)
+  * Lines: grouping, connection, separation, emphasis
+  * Shapes: enforcing separation and grouping (different shapes have different associations: eg. circle = wholeness, square = contrast, stability, rigidity, star - importance, bright, rank), diagrams (venn, matrixes, curves…)
+  * Symbols: maths, music, religious, monetary, airport, road…
+  * Visual conventions: add meanings and contexts: speech bubbles, speed lines, emotional emphasis, hearts, excalamation marks, typographic playfulness (eg. shivering letters for the word cold)
+  * colours: group, separate, enrich meaning, stimulate (take time to consider which colours to use! (exercise: associations to red, blue, yellow, orange, green, purple, white (thin blue line around white letter), black)
+  * Insignia: flags, logos
+  * Life: people and things
+  * Icons: use to visualise - steal, or build your own iconography.
+=== Exercises ===
+<blockquote> Below are a few quick exercises we did during a three hour session, each of which can expand to fill in weeks and months of practice. After each exercise take your tome to reflect on what you observed
+  * Write the alphabet as quickly and legibly as possible, in a straight line (or lines).
+  * Have someone read a magazine article out to you and try to:
+    * a) write it all down as quickly as possible not worrying about where on the paper you place the text
+    * b) take another article and write it out spatially. think about what is talked about and decide where to place the text. (left-right, up-down, centre-periphery, left bottom corner - right top corner). Note how the different spatial structuring effects the meaning and mood of the text
+  * Write down 3-4 words with sufficient space between them. Then draw different lines:
+    * one line to group two or more words
+    * one line to connect two or more words
+    * one line to separate two or more words
+    * one line to emphasize one or more words
+    * try to make a story based on what you see
+  * Write the same word four times. Then draw a circle around the first word,  a square around the next one, a star around or next the following word, a cloud around the final one. Then look at the different words and reflect on the meaning the different shapes add to the written words
+  * Divide the paper into four parts. Write two words in the first, three in the second, four in the third and five in the fourth.
+    * In the first part create a [[https://en.wikipedia.org/wiki/Venn_diagram|venn diagram]] to connect the two words
+    * In the second create an [[http://www.graphpad.com/faq/images/1467a.png|xy graph]] and connect the words with an arrow
+    * In the third create a [[http://www.ifm.eng.cam.ac.uk/uploads/Research/Decision_Support_Tools/2x2_matrix.gif|2x2 matrix]] and place one word in each quadrant
+    * In the fourth connect the five words in a [[https://en.wikipedia.org/wiki/Mind_map|mind map]]
+  * Divide your paper into two columns and ~10 rows. In the left column write a word, in the right draw a symbol. The facilitator says words one by one, the participants write and draw: Eg. music, restaurant, toilet, money, love, death, religion, go left, no parking, Belgium, Michelin, Apple...
+  * The facilitator says words describing emotional states and actions, the participants draw them (using visual conventions, such as speech bubbles, speed lines, symbols...); Eg. hate, rest, death, love, thinking, yelling, running, laughing, sadness...
+  * The facilitator shows one coloured card at the time, the participants free associate. What does this colour bring out in you (emotion, action, mood...)
+  * The facilitator shows different ways of drawing people (star people, balloon people, stick figures, squiggles...) and invites participants to create a scene using different kinds of 'people' doing different things. At the end the participants describe what they see in each other's scenes
+  * Play a short video (5-10 minutes) of a public speech (politicians, TED talks, Pecha Kucha talks, debates...) and attempt to graphically record the talk using all the 'tools' learned so far.
+</blockquote>
@@ Line 536: / Line 657: @@
   * Chaordic Design
     * http://www.innervention.nl/page21/page21.html
+  * Ideo method cards
+    * http://portiaplante.com/android2/lectures/pdf/ideomethodcards.pdf
 A few experiments that we at FoAM scavenged and adapted from various methods